I've a ask for reference selection 14716375252 from the trip taken final Nov. I wish to know the businesses reaction.
American Airlines has the worst buyer service of all Airways I have Utilized in my 63 years. My wife’s anniversary earrings ended up stolen from her suitcase on June 20, 2013 and Buyer service has REFUSED to Get hold of us back again soon after reporting the thief the day it occurred.
I was a passenger on yor flight AA2016 outside of Phil. airport on four/nine/16 and return flight AA1755 away from Atl. airport back again to Phila. on four/10. My ticket was for an aisle seat with wheelchair support thanks to my handicap. About the flight away from Phila., I'd an aisle seat. The youthful Girl occupying the window seat was so huge she couldn’t fasten her seatbelt. She instantly fell asleep and started snoring loudly which continued for the entire flight. To the flight again, I had my boarding pass was for a regular seat. I attempted to alter seats within the kiosk , since it indicated there have been further seats in the most crucial cabin place with no success. My son and daughter-in-regulation have been denied gate passes to help me get down to the aircraft as well as ticket agent was seriously disagreeable. I tried to upgrade within the boarding desk, then younger gentleman indicated my ticketwas for handicap in his Computer system, he reported the cabin seats were obtainable and tried to upgrade me but with out results. When I acquired back into Phila., I waited Virtually 40 minutes to acquire through the aircraft to baggage. This was essentially the most humiliating and demeaning practical experience I have ever experienced. When the wheelchair ultimately arrived, the woman began complaining about having to push me. She couldn’t get the wheelchair up the elevation.
I wished to Permit you realize of an outstanding youthful woman you may have Functioning for yourself at Dallas-Ft. Value airport. Her title is Nyanina Kong, and she or he goes from the title of Nina.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about exactly where I set my bag in the overhead. It was an embarrassing minute for me and I frankly did in no way value this flight attendant’s incredibly loud and arrogant Frame of mind.
I actually strongly don't would like to fly with American Airways ever all over again, their shopper service is Awful!!! I used to be with a flight on Monday from Miami, Florida to Norfolk, Virginia and had to worst lay in excess of. Why on this planet do I should fly to Ny to go back to Virginia. My struggle was suppose to depart Miami Global to Laguardia at 5pm. The flight was to get started on boarding at four:30pm they usually built an announcement that their will be a 15 minute hold off And that i went to your counter to question the consultant if I used to be intending to make my link and she told me I might be fantastic. The rationale I checked on my relationship was because my lay more than wax only fifty eight minutes. We’ll we boarded the flight so I assumed I could well be fantastic to capture my link bug that was so we sat on the plane for more than and hour when they fastened all of the necessary to repair. They did not give anybody the chance to try and make alternate journey which was Certainly Mistaken. I had been in Miami for my brother’s funeral considering the fact that Thursday. My spouse operates two occupation and he needed to just take off from function Thursday, Friday and Monday from equally Work opportunities. I also needed to just take off myself. The flight inevitably took off And that i missed my link.
I just got from the mobile phone with Connie Sanders from the DFW Office environment. I questioned for her identify since she was so kind and helpful to us. I have hardly ever encountered somebody so helpful and caring. If all of your representatives may be like her you would've an excellent airline.
The complete opposite is your staff Liibide (sorry I didn’t obtain the spelling of his title). I hesitate to contact him a Shopper Service Rep. He did help me with some challenges I had on my outgoing flight but fundamentally was of no help in any way with my return flight.
I'll say she(AA) uncovered a later on flight for me on Yet another airline,which I so appreciated,but she unquestionably could have a lot more pleasant in working with me.
Experienced an on-line reservation set to go and when trying to submit it explained to me to start out around – I identified as a agent straight away and reported they may see the worth I had been quoted but when refreshed when up $one hundred twenty – Hard to think that they might not stand by what they could see on the net – I wound up needing to pay back the additional $120 mainly because I required Individuals precise flights – yet again tough to imagine they'd not stand beside the net price tag – pretty costly
nonetheless ihave not been privileged to recuperate seats on British airways Portion of my flight.My locator no. is AUOANL.My wife is extremely unhappy after getting loyal to American for over 20 years.
I'm so impressed by Tracy Miller from the reservations department. see I unintentionally booked a flight to the wrong site and was freaking out, and she worked with me to not simply get me to the correct destination but will also identified the same rate.
I named AA this morning and I had been notified they found the car seat in NYC. It's going to be leaving NYC this afternoon and we be at my dwelling someday currently or tomorrow.